We want you to be completely satisfied with your purchase. If you are not happy with an item, you can return most new, unopened products within 30 days of delivery for a full refund. Items must be in their original packaging and condition. Please note that certain items, such as perishable goods and used products, are non-returnable. To initiate a return, contact our customer service for instructions.
Once your order has shipped, you will receive a confirmation email containing a tracking number. You can use this tracking number on our website or the carrier’s website to monitor the status of your shipment. If you have any questions or concerns about your order, feel free to reach out to our customer service team for assistance.
We accept a variety of secure payment methods for your convenience, including major credit cards (Visa, MasterCard, American Express, Discover), PayPal, Apple Pay, and Google Pay. All transactions are processed securely to ensure your personal information is protected. If you experience any issues during the checkout process, please contact our customer service team for help.
Orders are typically processed within 1-3 business days. Once your order is processed, shipping times will vary based on your selected shipping method. Standard shipping usually takes 5-7 business days, while express shipping takes 2-3 business days. Please note that delivery times may be affected by holidays or unforeseen circumstances.
If you receive a damaged item or if your order does not arrive within the expected timeframe, please contact us within 48 hours of delivery or the expected delivery date. We will investigate the issue and work to resolve it, which may include issuing a refund or sending a replacement. Providing a photo of the damaged item can help expedite the process.